How to Check Bonus on Glo Berekete | A Comprehensive Guide

Glo Berekete is a popular plan in Nigeria, giving users great bonuses like extra data, airtime, and SMS. Knowing how to check bonus on Glo Berekete helps you use your plan better and avoid running out of resources unexpectedly. This guide will show you simple ways to check your Glo Berekete bonuses. 

Whether you prefer using USSD codes, the Glo Café app, or contacting customer service, we’ve got you covered. Following these steps will make sure you always know your bonus balance and get the most out of your Glo Berekete plan.

How to Check Bonus on Glo Berekete

Glo Berekete offers various bonuses to its subscribers, including data, airtime, and SMS. These bonuses help users enjoy more value from their plan. Understanding the types of bonuses available and how they work will help you maximize your Glo Berekete experience.

Using USSD Codes

Checking your Glo Berekete bonus using USSD codes is quick and easy. Follow these steps to get your bonus balance:

1. Dial *127# on your Glo line.
2. A message will appear showing your bonus balance, including data, airtime, and SMS bonuses.

Common USSD codes for Glo Berekete bonuses include:

• *124# to check your main account balance.
• *777# to explore other Glo services and bonuses.

By using these USSD codes, you can always keep track of your Glo Berekete bonuses and ensure you make the most out of your plan. Regularly checking your balance helps avoid unexpected shortages and ensures you’re always connected.

Related : How To Check My GLO Pin Code

Through the Glo Café App

Using the Glo Café app is another convenient way to check your Glo Berekete bonuses. Here’s how to get started:

How to Download and Install the Glo Café App

1. Visit the App Store or Google Play Store on your smartphone.
2. Search for “Glo Café” and select the app from the search results.
3. Download and install the app by tapping the install button.
4. Open the app once it is installed.

Step by Step Instructions to Check Bonuses on the App

1. Launch the Glo Café app on your smartphone.
2. Register or log in using your Glo number.
3. Navigate to the dashboard, where you’ll see various options.
4. Select the “Balance” or “Bonus” section to view your Glo Berekete bonuses.

Using the Glo Café app, you can easily keep track of your bonuses, data usage, and other account details.

Contacting Customer Service

If you encounter issues checking your Glo Berekete bonuses via USSD codes or the Glo Café app, contacting customer service can help.

How to Reach Glo Customer Service

1. Dial 300 from your Glo line to speak with a customer service representative.
2. Send an email to [email protected] for assistance.
3. Visit a Glo service center for in-person support.
4. Use social media by messaging Glo’s official accounts on platforms like Facebook and Twitter.

What Information You Need to Provide

1. Your Glo phone number: Ensure you have your Glo number ready.
2. Detailed description of your issue: Explain the problem you’re experiencing.
3. Relevant codes or messages: Provide any USSD codes or error messages you’ve received.
4. Personal identification: Be prepared to verify your identity if required.

By providing accurate information, Glo customer service can quickly resolve your issues and help you check your bonuses.

Troubleshooting Common Issues

1. If the USSD Code Doesn’t Work:
   • Check network coverage.
   • Restart your phone and try again.
   • Ensure you’re using the correct USSD code.
2. Handle App-Related Issues:
   • Update the Glo Café app.
   • Clear the app’s cache and data.
   • Restart your phone and reopen the app.
3. Recheck After Network Issues:
   • Wait a few minutes and try again.
4. Alternative Methods:
   • Use another method (USSD code or Glo Café app) to check bonuses.
5. Contacting Customer Support for Unresolved Issues:
   • Dial 300 or email [email protected].
   • Visit a Glo service center.
   • Provide your Glo number and a detailed issue description.

Conclusion

Checking your bonus on Glo Berekete is simple and can be done through various methods, including USSD codes, the Glo Café app, and by contacting customer service. By using USSD codes , you can quickly view your bonuses directly on your phone.

The Glo Café app also offers a user-friendly way to check your bonus balance and manage your account. If you encounter issues, such as problems with USSD codes or app-related glitches, try troubleshooting steps like updating the app or checking your network. F

or unresolved issues, contacting Glo customer support via 300, email, or in-person at a service center can help. Regularly checking your bonuses ensures you make the most of your Glo Berekete plan and avoid unexpected shortages.

FAQs

1. How do I check my Glo Berekete bonus using USSD codes?

 Dial *127# on your Glo line to view your bonus balance. You can also use *124# to check your main account balance and *777# for additional services.

2. What should I do if the Glo Café app isn’t showing my bonus information? 

Update the Glo Café app to the latest version, clear its cache and data, and restart your phone. If the problem persists, try using USSD codes or contact customer support.

3.How can I contact Glo customer service if I have issues with my bonus? 

You can call 300  from your Glo line, email [email protected], visit a Glo service center, or message Glo on social media for support.

4.What information do I need to provide when contacting Glo customer support? 

Provide your Glo phone number, a detailed description of the issue, any relevant USSD codes or error messages, and be ready to verify your identity if required.